One interruption. Three hours gone


Hey Reader,

By 3pm working in an open plan office, my body felt like it was made of concrete.

The work itself wasn't the problem.

It was the environment that was relentless - the movement in the periphery, the conversations bleeding in from two desks away, the person stopping by for a thirty second question.

Flow broken.

Gone.

And then the slow, frustrating process of trying to rebuild it before the next interruption arrived.

When I was working on a project at Google, this was a constant battle for me. The floor was open, the culture was collaborative and I spent more energy managing my own nervous system than I did on the actual work.

There were quiet spaces I could move to, but then I risked being perceived as not being a team player.

I felt like a battery hen.

A Threads follower's comment on a post on this topic summarised it perfectly:

That's not just work… that's eight hours of self-regulation.

Kim and de Dear studied over 42,000 workers and found open plan offices consistently fail to deliver the collaboration benefits they promise - and disproportionately affect people who need focus and quiet to do their best thinking.

Additionally, Jacques-Hamilton et al's randomised controlled trial found that sustaining high-activation social behaviour produces measurable fatigue in introverts significantly beyond what extroverts experience.

The exhaustion at the end of an open plan day isn't only about how much work you did; it's the cost of performing approachable for eight hours on top of it.

Another Threader commented that at least three days a week they'd come home and lie down because their battery was at zero. Working from home, they can actually function after 5pm.

The return to office mandates sweeping through industries right now are asking introverts to pay that cost again. Yet most of the people signing off on those decisions sit in their own offices.

So this week's question:

How much of your energy goes on performing approachable?

Sit with it. And if something comes up, hit reply. I read everything.

In your corner always,

Sam 💛

P.S. Know someone navigating a return to office mandate right now? Forward this to them.

Sam Sheppard

Introvert Strategist

Neuroscience-backed insights for introverts who are tired of adapting to a world that wasn't built for them.

P.P.S. Whenever you're ready, here's how I can help:

1. 📄 Introvert OS™ User Manual PDF - the neuroscience of your introvert brain, the patterns you've been misreading and the language to describe all of it: a user manual for your introversion. Read it tonight - £19

2. 🛠 Introvert toolkit - books, platforms, research and resources for a life built around how you actually work. Start here - it's free

128 City Road, London, London EC1V 2NX
Unsubscribe · Preferences

Sam Sheppard

Finally understand why you're wired the way you are! Weekly neuroscience-backed insights for introverts who are tired of adapting to a world that wasn't built for them.

Read more from Sam Sheppard
The introvert OS logo: serif text in black font with a sunrise square surrounding the 'OS'

Hey Reader, For a long time, I believed free time only counted if it was accounted for. If someone asked what I was doing at the weekend and my answer was nothing, that meant I was available. No plans meant no excuse. No excuse meant yes. I spent years on dating apps dreading the inevitable question: What are you up to this weekend? Seven words that I had convinced myself required either a lie, an apology, or an explanation I didn't have yet. Then I had a revelation. Scrolling through social...

The introvert OS logo: serif text in black font with a sunrise square surrounding the 'OS'

Hey Reader, My mother has never stopped talking in her life. I mean that with complete love: she is warm and funny and has more stories than anyone I've ever met. A visit with her is like being showered in words - her past, the neighbours, the latest talking point in the town and EVERY detail of every conversation she's had. By the time I leave, I need an hour of silence and sometimes a sleep. For years I assumed that said something about me: a patience problem, maybe. Something to work on....

The introvert OS logo: serif text in black font with a sunrise square surrounding the 'OS'

Hey Reader, For THIRTY years, he assumed the exhaustion was just what work felt like. Last week, I launched my 'User Manual' for introverts and the first testimonial I received echoed something I've heard many times from members of my community: Performing extroversion comes at a cost, and it's a cost we often only realise years - or even decades - later than we should. This customer also told me in a DM that, "Sadly I really needed this information about 25 years ago". I think what he wrote...